Returns Policy

Returns Policy

All item/s purchased from tektraco.com may be returned to us within 15 days from receipt of the product/s.  All returns must be approved in advance by Tektraco Ltd.  To get your approval you need to send us an email and we will provide you with a Returns Authorisation Number.  Once you receive this number you will be able to return the product/s.  Returns will only be accepted if they are unused and in their original packing.  If the ordered item/s have been delivered sealed in a box, the box must be returned to us sealed and unopened.  Once the product has been returned to us we will credit the card used for original purchase.

Should the product purchased be faulty, our company will provide all the necessary support and service that is normally given during the warranty period, as applicable.