Returns Policy Libya

Returns Policy

All item/s ordered and subsequently purchased from may be returned to us within 15 days from receipt of the product/s.  All returns must be approved in advance by Tektraco Ltd.  To get your approval, you need to send us an email and we will provide you with a Returns Authorisation Number.  Once you receive this number you will be able to return the product/s.  Returns will only be accepted if they are unused and in their original packing.  If the ordered item/s have been delivered sealed in a box, the box must be returned to us sealed and unopened.  Once the product/s has been returned, the Company will give you a refund of the total invoice amount of the original purchase.

Should the product purchased be faulty, our company will provide all the necessary support and service that is normally given during the warranty period, as applicable.